This Privacy Policy explains how Bradenrow Promotions Pty Ltd trading as What’s On Sydney (ABN 68 153 204 696) (“we”, “us” or “our”) collects, uses, stores, and protects your personal information when you access or use www.whatsonsydney.com (the “Site”).
By using the Site, subscribing to our newsletters, submitting event listings, entering competitions, or purchasing products or services through the Site, you consent to the practices outlined in this Privacy Policy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Collection of Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact details (email, phone number, address)
- Event or business details submitted for listings
- Payment information for transactions (processed securely via our payment provider)
- Newsletter preferences and subscription information
- Competition entry details
We may also automatically collect certain non-identifying information when you visit the Site, including your IP address, browser type, and usage patterns to help us improve our services.
2. Use of Personal Information
We use personal information for purposes including:
- Providing and managing your account, event listings, and subscriptions
- Processing transactions and sending receipts
- Sending newsletters, promotional material, and event updates (unless you opt out)
- Administering competitions and prize draws
- Improving our Site, services, and content based on user feedback and analytics
We will not use your personal information for purposes beyond those described without your consent.
3. Disclosure to Third Parties
We may disclose personal information to third parties only when necessary to provide our services, including:
- Payment processors or financial institutions for transaction purposes
- Event promoters or venues for the purpose of managing your event listings
- Service providers assisting us with Site management, marketing, or analytics
We will not sell or rent your personal information to any third parties.
4. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely using industry-standard practices.
However, no method of transmission over the Internet is completely secure. We cannot guarantee the absolute security of any information you transmit to us, and you do so at your own risk.
5. Your Rights
You may request access to your personal information, request corrections, or unsubscribe from newsletters and communications at any time by:
- Logging into your account and updating your details
- Following the unsubscribe link in any newsletter email
- Contacting us directly at info@whatsonsydney.com
6. Cookies and Analytics
Our Site may use cookies to enhance your experience, analyse Site traffic, and deliver personalised content. Cookies are small data files stored on your browser. You may disable cookies via your browser settings, though some Site features may not function correctly if you do so.
We may use third-party services such as Google Analytics to collect usage data. This data is aggregated and anonymised.
7. Competitions and Promotions
If you enter a competition or promotional draw, we may collect and use personal information for the purpose of administering the competition, notifying winners, and providing prizes. Entry is only open to eligible persons as defined in the specific competition terms.
8. Links to Other Websites
Our Site may include links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any linked site before providing personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@whatsonsydney.com
Phone: +61 (02) 8801 0029
Address: Bradenrow Promotions Pty Ltd, Sydney, NSW, Australia